Frequently Asked Questions
General
What is Awedio all about?
Awedio: SPH's free digital audio streaming service. Bring Awedio with you anywhere for all-day uninterrupted streaming of your favourite Singapore radio shows and local original podcasts! The app is now available on iOS, Android and more.
Do I have to login to use Awedio?
No, it is not a requirement to login to enjoy Awedio. However, should you wish to enjoy exclusive in-app features like biometric login, following of show listings and podcast download to reduce mobile data usage, a free MySPH account is required.
Awedio App
How can I update the operating system for IOS (iPhone/iPad)?
The Awedio app requires iOS 12.0 or later. It may be possible to update your device. Head to the Apple help page for instructions on how to update your device. https://support.apple.com/en-gb/HT204204
How can I update the operating system for Android?
The Awedio app requires Android 7.0 or above. It may be possible to update your device. Head to the relevant pages to find out how to update the operating system on your device.
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201642370
https://www.wikihow.tech/Manually-Upgrade-an-Android-Device-Operating-System
SPH Radio
Where can I find the schedules for the radio stations?
Click on the tab 'Radio' and select your preferred station. You may find today's radio schedule on the right hand side. Once there, you will also see today's radio schedule.
Account
How do I delete my account?
To delete your account/cancel your subscription, please contact circs@sph.com.sg directly. This form is for non-subscribers who wish to delete their mySPH accounts.
Where can I find the Privacy Policy for my personal data?
Your privacy is important to us. Please find SPH Media's Privacy Policy here.
Reach out to us!
You can seek assistance from our friendly customer service officers at 6388 3838. Our operation hours are 8:30am to 6pm (Mon-Fri, closed on Public Holidays)